Payment Page Won't Load – What to Do?

Published at:2024-07-03

If you encounter issues with the payment page not loading, please try the following troubleshooting steps:

Clear Browser Cache and Refresh Page:

Clear your browser's cache and cookies, then refresh the payment page to see if this resolves the issue.

Try Using a Different Browser:

Attempt accessing the payment page using a different web browser. Sometimes, compatibility issues may affect certain browsers differently.

Check Your Network Connection:

Ensure that your internet connection is stable and functioning properly. A weak or unstable connection can prevent pages from loading correctly.

Attempt Payment on Another Device:

If possible, try making the payment on another device. This helps to rule out device-specific issues that may be causing the problem.

If these steps do not resolve the issue and the payment page still fails to load, please contact our customer support team for further assistance. We are here to help ensure your payment process goes smoothly.

 

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