Installation Q&A

Weak WiFi signals may cause connection failures, but the Neomow X comes with a built-in 4G card. If you experience poor WiFi connectivity, we recommend trying the following solutions:

• Disable the WiFi settings; the machine will automatically switch to 4G.

• Move the machine closer to your home router to enhance the WiFi signal.

• Use your phone's hotspot to configure WiFi for the machine.

No, you only need to create one recharge path. Different areas are connected via passages, and the robotic mower will navigate through these passages and return to the charging station using the recharge path.

Yes, the edges of different areas can overlap to maximize mowing coverage. However, note that the overlapping area will be mowed twice.

The mower will mark any missed paths and revisit those areas once it has completed mowing the entire area.

We provide 12 nails, but only 6 are needed to fix the charging station. If you receive less than 6 nails, you can temporarily use other nails or contact our customer service team (service@hookii.com) for replacement.