Unable to Find the Tracking Number?

Published at:2024-06-23

If you can't find your tracking number, please try the following steps:

1. Check your shipping confirmation email

  • After your order is shipped, you will receive a shipping notification email from HOOKII.

  • This email contains your tracking number and other relevant shipping details.

2. Log into Your HOOKII Account:

  • Log into your HOOKII account and navigate to the "My Order" section.

  • Here, you can find your tracking number along with other order details.

3. For guest orders:

  • If you placed your order as a guest, you can register for a HOOKII account using the email address you used for the purchase.

  • Once registered, you can log in and check the "My Order" section to find your tracking number.

If you still cannot locate your tracking number after trying these methods, please contact our customer service team at service@hookii.com for further assistance.

 

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