Troubleshooting
- Mower Battery Issues: Fast Charging, Slow Charging or Short Runtime
- Blade Disc Lift Motor Initialization Failure
- Troubleshooting: Frequent Anti-Theft Alerts While Docked on Charging Station
- Troubleshooting: Mower Misses Areas or Spins
- Troubleshooting: Unusual Noise from the Mower
- Troubleshooting: HOOKII Light Cannot Be Turned Off
- Troubleshooting: Mower Gets Stuck in a Passage That Is Wide Enough
- Troubleshooting: Mower Failed to Avoid an Obstacle
- Troubleshooting: Drive Wheel Fell Off
- Troubleshooting: Frequent “Start Wake-Up” and “Start Sleep Mode” Notifications
- Troubleshooting: Neomow X Not Charging Properly
- Troubleshooting: Rain Sensor Not Working
- Troubleshooting: Mower Blade Disc Stuck or Blade Motor Overtemperature Protection Triggered
- Troubleshooting: Abnormal Battery Drain on the Neomow X
- Troubleshooting: Map Creation Failed
- Troubleshooting Guide: 4G Not Connecting
- Troubleshooting: “Connection Timeout”or “Connection Failed” Alert
- Troubleshooting: Remote Control of the Machine Failing
- Troubleshooting: Mower Moves Away from Boundary Line at an Angle
- Troubleshooting: Mower Not Cutting or Blades Stop Rotating
- Troubleshooting: Mower Stuck or Wheels Not Moving
- Troubleshooting: GPS Location Not Updating on the Mower
- Troubleshooting: Mower Does Not Resume from Last Stopping Point
- Troubleshooting: Neomow X Returns Early from Schedule
- Troubleshooting: Mower Delays or Fails to Start Scheduled Tasks
- Troubleshooting: Neomow X Cannot Enter the Mowing Area Accurately
- Troubleshooting: Mower Detects an Obstacle When Leaving or Returning to the Charging Station
- Troubleshooting: Neomow X Firmware Upgrade Failed
- Troubleshooting: Connection Delay Between Neomow X and Phone
- Troubleshooting: Failed to Connect to Neomow X