Troubleshooting: Unusual Noise from the Mower

If you notice an unusual noise coming from your mower, please follow the steps below to check and help us identify the cause:

1. Check the caster wheel:
   Make sure the caster wheel is not rubbing against the mower’s outer shell.
   Under normal conditions, there should be a small gap between the caster wheel and the shell.

2. Identify when the noise occurs:
   Please confirm whether the noise appears only during mowing (when the blades are spinning) or whenever the mower moves, even without mowing.

3. Report your findings:
   After completing these checks, please share your observations and results with us so our technical team can assist you further.