If you notice an unusual noise coming from your mower, please follow the steps below to check and help us identify the cause:
Check the caster wheel:
Make sure the caster wheel is not rubbing against the mower’s outer shell.
Under normal conditions, there should be a small gap between the caster wheel and the shell.Identify when the noise occurs:
Please confirm whether the noise appears only during mowing (when the blades are spinning) or whenever the mower moves, even without mowing.Report your findings:
After completing these checks, please share your observations and results with us so our technical team can assist you further.
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