FAQ
- How to Inspect the Drive Wheels
- How to Check Abnormal Noise from the Cutting Deck
- How to Check Whether the Bumper Returns Properly
- How Mowing Angle Groups Work
- How Visual Obstacle Avoidance Works
- Neomow X Obstacle Avoidance Overview
- Rear Wheel (Caster Wheel) Screw Too Large – How to Fix and Install Correctly
- How to Inspect the Caster Wheel (Omni Wheel)
- What do the different colored lines on the map mean?
- Why Are There Strips of Grass Clippings Left on My Lawn?
- Why is my mower not returning to the charging station after finishing its scheduled mowing task?
- How Can I Check the 4G's Work?
- How to share your device with another user
- I received the wrong model – what should I do?
- How do I reset Neomow X to factory settings?
- How to adjust the HOOKII indicator light brightness?
- How to disable or enable the GPS function?
- What is APN and How to Configure Your SIM
- How to safely transport Neomow X?
- How to install a rain cover(garage) for the charging station?
- How to charge Neomow X?
- How to Find Your Device Serial Number (SN)
- How to check the firmware version and model of the device?
- Does Neomow X support open API and secondary development?
- Will Neomow X compromise my personal privacy?
- What should I do if my Neomow X is stolen?
- Does Neomow X have an anti-theft feature?
- Why does lowering the cutting height trigger an overheating warning for the blade?
- What types of grass can Neomow X cut?
- How does LiDAR-SLAM navigation work?