What should I do if my Neomow X is stolen?

In the unfortunate event that your Neomow X robotic lawn mower is stolen, please provide the following details so that we can assist you promptly:

• The serial number of the mower
• The product model
• The date of the incident
• A description of the situation (e.g., whether both the mower and the charging station were stolen, or just the mower itself)

Once we receive this information, we will review the remote data, check the latest location updates, and, if necessary, remotely freeze your mower to ensure its security.