If you're unsure whether the 4G signal on your device is working properly, here's how you can check:
1. Check for the 4G Signal Indicator
The easiest way to verify if the 4G signal is functioning properly is to look for the 4G indicator on the display. This icon appears on the device's screen when 4G connectivity is active and working.
How to check:
Look for the 4G signal icon on the screen.
- If you can see this icon, it means the 4G connection is working fine.
- If the icon is not visible, it indicates there may be an issue with the 4G signal.
See the screenshot below for reference. We've highlighted the 4G signal icon to help you locate it more easily:
2. What to Do if 4G is Not Working
If you do not see the 4G signal icon or you're having trouble connecting to the 4G network:
- Make sure that the device is in an area with strong 4G coverage.
- Restart the device to reset the connection.
- If the issue persists, contact our support team for further assistance.
We hope this helps! If you have any further questions, don't hesitate to reach out to our support team.
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