Firmware & App Versions
FAQ
- What are the details of battery life, charging, and runtime?
- What are the performance specifications of Neomow X?
- What are the different versions of Neomow X series?
- Why is my mower not returning to the charging station after finishing its scheduled mowing task?
- Blade Module(Blade Disc) Maintenance Guide
- How to Check if the Rain Sensor is Working
How-to Guides
- How Can I Check the 4G's Work?
- How to share your Neomow with another user
- How to Modify the Return Path?
- Why did the firmware upgrade fail on the machine?
- Why can't I connect to Wi-Fi for the first time?
- How do I reset Neomow X to factory settings?
Troubleshooting- Got Message
- 🛠️ Troubleshooting: Mower Blade Disc Stuck or Blade Motor Overtemperature Protection Triggered
- Troubleshooting: “Connection Timeout”or “Connection Failed” Alert
- Troubleshooting: Mower Lifted Alert
- Abnormal mowing area data (103）
- Obstacles detected in front of the charging station (116)
- Docking failed (515)
Troubleshooting-No Message
- Troubleshooting – Neomow X Charging Issue – Not Charging or Charging Intermittently on Station
- How to Fix Abnormal Battery Drain on the Neomow X?
- Why Is Map Creation Failing?
- Troubleshooting Guide: 4G Not Connecting
- Troubleshooting: Map Offset Issue
- Why is remote control of the machine failing?